Privacy Policy

At DAVA GLOBAL, we are committed to protecting the privacy and security of our customers. This Privacy Policy outlines how we collect, use, and safeguard your personal information as you journey with us toward holistic well-being. By using our services and purchasing homeopathic medicines through our platform, you consent to the practices described below.

1. Information We Collect

To provide you with the best possible service and authentic homeopathic remedies, we may collect the following types of information:

  • Personal Identification: Name, age, gender, and contact details (email, phone number, and shipping address).

  • Health-Related Information: Information you voluntarily provide regarding your health concerns to help us suggest the most appropriate remedies from our partners like SBL, Schwabe, or Bakson.

  • Transaction Data: Details of products purchased and payment information (processed through secure, encrypted gateways).

  • Technical Data: IP address, browser type, and usage patterns on our website to improve your user experience.

2. How We Use Your Information

Your data is used to nurture your health journey and improve our operations:

  • Order Fulfillment: To process and deliver your medicines accurately and timely.

  • Personalized Experience: To offer recommendations based on your holistic health needs.

  • Communication: To send order updates, newsletters about integrated lifestyle choices (nutrition, mindfulness), and information on new arrivals from our 21+ partner companies.

  • Safety & Compliance: To ensure we meet legal requirements regarding the sale of homeopathic medicines.

3. Data Protection & Security

We implement robust technical and organizational security measures to protect your data.

  • We use SSL (Secure Socket Layer) encryption for all financial transactions.

  • Access to your personal health-related data is strictly limited to authorized personnel who require it to serve you.

  • We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Third-Party Sharing

We only share information with third parties in the following circumstances:

  • Manufacturers & Logistics: Sharing necessary delivery details with courier partners to ensure your products reach you.

  • Legal Requirements: If required by law to comply with health regulations or government requests.

5. Your Rights and Choices

We believe in empowering our customers. You have the right to:

  • Access & Correction: Request a copy of the data we hold or ask us to correct inaccuracies.

  • Opt-Out: Unsubscribe from marketing emails at any time via the “unsubscribe” link.

  • Data Deletion: Request the deletion of your personal account, subject to legal record-keeping requirements.

6. Cookies

Our website uses cookies to enhance navigation and analyze site traffic. You can choose to disable cookies through your browser settings, though this may affect some site functionalities.